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Home†>†Customer Support
 

Customer Support

For any questions, comments, concerns, or general assistance that will make your experience with us more convenient, please contact us below.

B and D Truck Parts
1498 Perrysburg Rd.
Fostoria, OH US

sales@bandDtruckparts.com 

Phone Orders

  • To place orders by email from 8:00 AM to 4:30 PM EST Monday Ė Friday, please email us at sales@bandDtruckparts.com or you can call 855-423-7278. This number is only for placing orders. 

Cancellations 

Pre-shipping Cancellations:

  • Most orders placed with B and D Truck Parts that are in-stock usually ship same day or next day. Because of this, B and D Truck Parts do not guarantee pre-shipping cancellations on any orderís with in-stock items.  
  • Email us at sales@bandDtruckparts.com as soon as possible. Most orders are transmitted almost immediately to our warehouses and we may not be able to cancel your order. 

Pre-shipping Cancellations for Backordered Items:

  • Back-ordered items may ship at any time.  Because of this, B and D Truck Partís do not guarantee cancellations on any orders containing back order items. 
  • However, customers may submit a cancellation request for orders that have back-ordered itemís by emails us at sales@bandDtruckparts.com. Please allow 48 hours to ensure order has not shipped.

Products

  • All products sold by B and D Truck Parts are considered new, factory sealed & covered by manufacturer warranties unless obviously specified.
  • If you find your package is not delivered in this condition, please contact us immediately at sales@bandDtruckparts.com.  B and D Truck Parts do not offer any technical assistance. We cannot offer advice on compatibility of items. We are not technicians, only quality retailers with competitive prices. 
  • On most products we provide detailed specifications to obtain information about our products. Please contact the manufacturers for accurate answers to your technical questions and compatibility.  
  • Errors or omissions in descriptive, typographic, pricing and/or photographic representation are subject to correction. We reserve the right to modify this site's content at any time

Shipping Time Lines

  • Most of our orders get shipped within 2 to 3 business days upon payment. 
  • Please allow 3-7 business days for items which may not be in stock. 
  • The delivery time for UPS & FedEx ground is 3 to 5 business days.

Refused Deliveries

  • If the shipment is returned to shipper, B and D Truck Parts will then credit the customer in less the 15% restocking fee and shipping and handling charges, including all items paid for that returns with those refused boxes.
  • If not all items are refused then only the items received back will be refunded.
  • All truck orders that are refused are subject a restocking fee plus return shipping fees.

Fan Clutch Rebuild Kit Fan Clutch Rebuild Kit
$199.00
more details
85319
$33.82
Dorsey-style hinge
$8.95
Delco-Remy Alternators
$75.00
Stainless-Steel Trim - click picture to see list
$0.00
Accessory support bracket
$31.81
$25.00
Merchant Services