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Home > Returns
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B and D Truck Parts lives and breathes customer satisfaction. That's why we offer two options for returning items purchased online.
- Within 30 days of your purchase, items can be returned to B and D Truck Part via UPS or taken directly to our B and D Truck Parts Store for a refund.
- Either way, it's necessary to obtain a (RGA) number from B and D Auto Parts. Obtaining an RGA number ensures that the return process is handled effectively and that credits are issued in a timely manner.
- B and D Truck Parts offers a 30 Day Return Policy for products purchased directly from us on an approved case by case basis provided that the product is returned in the Original Sealed/Unopened Box.
- B and D Truck Parts reserves the right to charge a 15% restocking fee on any merchandise returned.
- B and D Truck Parts will refuse any returned merchandise if items are not returned in the original Sealed/Unopened Box.
- The customer is responsible for insuring each return and all carrier shipping charges on the return.
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B and D Truck Parts will not accept returns via any other carrier other than UPS or Fed Ex. Customer will e-mail the tracking number to [email protected] within 24 hours of return pickup.
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